Operto
What shipped
Co-built the AI layer of Operto Connect: six specialized agents across guest service, concierge, revenue, and operations.
The numbers
12 months, first sprint to production
Selected work
Systems running today, in operations like yours.
What shipped
Co-built the AI layer of Operto Connect: six specialized agents across guest service, concierge, revenue, and operations.
The numbers
12 months, first sprint to production
What shipped
An evidence-first research backend: PII stripped, transcripts indexed, every answer cited.
The numbers
70% less review time
What shipped
A budget-intelligence agent inside Microsoft Teams: plain-language variance, alerts, and trends. Deterministic and auditable.
The numbers
3 sprints to a bank-validated agent
What shipped
The AI guest-service system we run ourselves, voice included, around the clock.
The numbers
~75% of responses autonomous